Terms and Conditions – Golden Radiance

Effective Date: February 10, 2025

Welcome to Golden Radiance. Please read the following Terms and Conditions carefully before using our website or purchasing our products. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.

1. Acceptance of Terms

By using the website goldenradiancee.com and making a purchase, you agree to the terms and conditions outlined in this agreement. If you do not agree with any part of these terms, please refrain from using our site or making a purchase.

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about any changes.

2. Eligibility to Use

To use our website and make a purchase, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction.
  • Provide accurate and complete information when creating an account or placing an order.
  • Ensure that you have the legal authority to make purchases on behalf of a company or other entity if applicable.

3. Account Registration

To shop on our website, you may be required to create an account. When you create an account, you agree to provide accurate and up-to-date information, including your name, address, phone number, email address, and payment details.

You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account. If you believe your account has been compromised, please notify us immediately at info@goldenradiancee.com.

4. Product Information

We strive to provide accurate and up-to-date product descriptions, pricing, and images. However, we do not warrant that the information provided on our website is error-free or complete. Product availability, pricing, and other information may change without notice.

We reserve the right to limit the quantity of products available for sale and to refuse or cancel orders at our discretion.

5. Order Placement and Acceptance

By placing an order, you are offering to purchase a product under the terms and conditions set forth in this agreement. Your order is subject to our acceptance. We may decline to accept your order for various reasons, including but not limited to:

  • The product is out of stock.
  • We suspect fraudulent activity or unauthorized transactions.
  • We are unable to verify payment information.

Once your order is accepted, we will send you an order confirmation email, but the contract is only finalized once the product has been shipped.

6. Pricing and Payments

  • Pricing: All prices on our website are in U.S. dollars (USD). Prices are exclusive of taxes, which will be added during checkout based on your location.
  • Payment Methods: We accept payments via credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay.
  • Payment Security: We use secure encryption to process payments and protect your payment information.

You agree to pay the total amount due for your order, including taxes, shipping fees, and any applicable discounts.

7. Shipping and Delivery

  • Shipping Methods: We offer various shipping methods, including standard, expedited, and overnight shipping. Shipping fees are calculated at checkout based on your location and selected shipping method.
  • Delivery Times: Delivery times depend on the shipping method chosen and your location. Orders are generally processed within 1-2 business days.
  • Shipping Restrictions: We currently ship to the United States and select international locations. Certain products may have shipping restrictions.

Please note that delivery times may vary, and we are not responsible for any delays caused by the shipping carrier or external factors such as weather conditions or customs processing.

8. Returns and Refunds

Our Refund and Returns Policy governs all returns, exchanges, and refunds. If you are not satisfied with your purchase, please review the steps in our return policy.

Returns must be initiated within 30 days of receiving your order. Certain products may be non-returnable, such as custom-made or clearance items. Refunds will be processed in accordance with our return procedures.

9. Prohibited Uses

You may not use our website or services for any unlawful purpose, including but not limited to:

  • Violating any applicable laws or regulations.
  • Posting false, misleading, or defamatory content.
  • Attempting to access, alter, or damage any part of the website, network, or databases.
  • Engaging in fraudulent or illegal activity.

We reserve the right to suspend or terminate your access to the website if you violate any of these prohibitions.

10. Intellectual Property

All content on the Golden Radiance website, including logos, images, text, product descriptions, graphics, and software, is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, reproduce, distribute, or modify any part of our website without prior written permission from Golden Radiance.

11. Limitation of Liability

To the fullest extent permitted by law, Golden Radiance shall not be held liable for any indirect, special, incidental, or consequential damages arising out of your use of our website or products. Our liability is limited to the amount you paid for the product or service in question.

12. Indemnification

You agree to indemnify and hold harmless Golden Radiance, its affiliates, employees, agents, and licensors from any claims, damages, or liabilities arising out of your use of our website, violation of these Terms and Conditions, or infringement of any intellectual property rights.

13. Privacy and Security

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you agree to the terms of our Privacy Policy.

14. Force Majeure

We are not liable for any failure to perform our obligations under these Terms and Conditions if such failure is caused by events beyond our reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, or any other unforeseen event.

15. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of New York, United States. Any disputes arising from your use of the website or products will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in New York, New York.

16. Severability

If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Effective Date: December 31, 2024

Thank you for choosing Golden Radiance! We look forward to providing you with the best products and customer service.